Frequently Asked Questions

Our real-time protection engine runs silently in the background, continuously monitoring all file activity, downloads, and running processes on your system. The moment a threat is detected — whether it's a known virus, ransomware, or suspicious behavior — it's automatically blocked before it can cause any harm. You don't need to do anything; protection is always active from the moment you install the app.

Quick Scan checks the most vulnerable areas of your system — active processes, startup items, and common malware hiding spots — and finishes in just a few minutes. Full System Scan performs a thorough inspection of every file, folder, and drive on your computer, ideal for periodic deep checks. Custom Scan lets you choose exactly which files, folders, or drives to examine, which is useful when you want to verify a specific download or an external USB device.

Our engine uses cloud-based artificial intelligence that analyzes millions of threat patterns in real time. This is especially effective against zero-day threats — brand-new malware that has never been seen before and isn't yet listed in any traditional virus database. Because the intelligence lives in the cloud, your protection evolves continuously without requiring you to do anything on your end.

No. All updates — including virus definitions, detection engine improvements, and software patches — are delivered automatically in the background. You'll always be running the latest version with the most current protection without lifting a finger.

The threat is immediately isolated in a secure quarantine zone where it cannot execute, spread, or access your files. From the Quarantine Manager you can review full details about each threat, including its type, origin, and severity. You can then choose to permanently delete it or restore it if you believe it was flagged by mistake.

Yes. If a legitimate program or file is flagged as a false positive, you can add it to the Allowed Threats list directly from the threat details view. Once allowed, the file won't be blocked or quarantined in future scans. You can manage and revoke these exceptions at any time.

The firewall monitors all incoming and outgoing network traffic and blocks unauthorized connections. It includes a Network Intrusion Detection System (IDS) that identifies and stops attack patterns such as port scanning or exploit attempts. You can toggle the firewall on or off, set per-application rules to control which programs are allowed network access, and view all active connections in real time.

The Performance Monitor gives you a real-time dashboard showing CPU usage, RAM consumption, disk activity, GPU load, and network traffic. This lets you see exactly how your system resources are being used — both by the antivirus itself and by other applications — so you always have full visibility into your computer's health.

The software is engineered to be lightweight. Scans are optimized to minimize CPU and memory usage, and real-time protection runs as a low-priority background process. If you ever want to verify this for yourself, the built-in Performance Monitor shows you the exact resource footprint at any time.

The cloud-based AI detection works by analyzing threat signatures and behavioral patterns, not your personal files. Suspicious file fingerprints may be checked against our cloud intelligence network to identify zero-day threats, but your documents, photos, and personal data remain on your device.

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